last updated: 2025-05-01
1. Introduction
Introduction These Terms of Service (“Terms”) govern your use of the Texas ProRodeos website (TexasProRodeos.org) and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
2. Definitions
- “Company”, “we,” “us,” or “our” refers to Audience AI operating as Texas ProRodeo’s.
- “Purchaser”, “you,” or “your” refers to the individual or entity engaging our procurement services.
- “Service” refers to the website and our ticket and product procurement services provided on TexasProRodeos.org.
- “Package” refers to the combination of rodeo admission tickets and additional goods or services sold as a bundle.
- “Procurement Service” refers to our process of locating authentic product distributors, ticket outlets, navigating the purchasing process, and securing products or event admission tickets on your behalf.
3. Value-Added Procurement Service Description
provides a value-added ticket procurement service, and under no circumstances shall such service be construed as a direct sale of event admission tickets. By engaging the Service and executing a purchase transaction on this website, you, the Purchaser, expressly engage Audience AI DBA Texas ProRodeos to undertake the diligent identification of authentic ticket outlets within an increasingly fragmented market, to navigate all requisite purchasing procedures, and to secure valid event admission tickets exclusively from official vendors. This procurement process is executed by human agents and is expressly warranted to originate solely from the authentic and officially recognized ticket outlet designated for the specified event. As an integral component of our value-added service, we may, at our discretion, bundle said tickets with additional goods or services to enhance the overall offering, thereby constituting a comprehensive procurement and fulfillment package. By assenting to these Terms of Service and completing a purchase, you irrevocably acknowledge that you are not acquiring tickets directly from Audience AI DBA Texas ProRodeos but are instead contracting for our specialized procurement expertise and fulfillment obligations, which may include the aforementioned bundled enhancements.
4. Ticket Guarantee
We warrant that all tickets sold as part of our packages shall be valid for entry to the specified rodeo event. Should any ticket fail to grant admission due to an error or fault attributable to us, you shall be entitled to a full refund of the purchase price.
5. Delivery and Fulfillment
5.1 Digital Delivery Products
Delivery and fulfillment of procured event admission tickets, constituting digital delivery products under our procurement service, shall be deemed complete upon your receipt and access to such items. This is expressly defined as:
- The opening of a PDF document containing a scannable QR code transmitted to the email address provided during the checkout process, or
- The receipt of an SMS message containing a scannable QR code delivered to the phone number provided during the checkout process.
Audience AI DBA Texas ProRodeos shall ensure delivery of said digital products no later than one (1) day prior to the scheduled event date, subject to reasonable delays beyond our control. Your receipt and demonstrated ability to open or access the QR code shall constitute full and final fulfillment of our procurement service obligation with respect to digital delivery products.
5.2 Physical Products
Delivery and fulfillment of physical merchandise included as part of our procurement service packages shall be effectuated through shipment to the shipping address designated by you during the checkout process. Audience AI DBA Texas ProRodeos shall provide estimated delivery timeframes at the time of purchase, and such delivery shall be subject to reasonable delays beyond our control. Additional shipping charges, if applicable, shall be clearly disclosed and agreed upon during the checkout process. Fulfillment of physical products shall be deemed complete upon delivery to the provided address, as confirmed by the designated carrier.
6. Pricing and Fees
All prices listed on our website are in US dollars and represent the service fee for our procurement expertise, covering the effort to locate authentic outlets, navigate purchasing processes, and secure tickets, along with our operational costs. All applicable taxes will be displayed during checkout.
6.1 Fair Pricing
We are steadfastly committed to fair and transparent pricing for our procurement services. We operate in an industry rife with bad actors who exploit customers through predatory practices, often inflating ticket prices by 200% or more above face value. Our procurement fees are carefully calculated to reflect the value of our expertise in securing authentic tickets from official outlets, while also covering the necessary costs of competing with these bad actors to deliver a reliable and trustworthy experience for our customers.
7. Refunds and Cancellations
7.1 Service Refunds
All engagements are deemed final upon completion of the transaction, except in the following circumstances:
- Event cancellation by the organizer
- Failure of procured tickets to grant admission due to our error (e.g., sourcing from an unofficial outlet)
- Non-delivery of the QR code as described above
- Requested tickets or comperable alternitives become sold out or unavailable from the official outlet
7.2 Event Cancellations
In the event of a rodeo cancellation announced by the event organizer, we will process refunds as follows:
- If the event is cancelled and not rescheduled, you will receive a full refund of the service fee.
- If the event is rescheduled, procured tickets will typically remain valid for the new date. If you cannot attend, refund eligibility will be determined by the event organizer’s policies.
7.3 Refund Processing
Approved refunds will be processed using the original payment method within 7-14 business days.
7.4 Speculative Procurements
Certain tickets offered for sale may be speculative in nature. This means we may list tickets for sale that we reasonably expect to obtain but do not yet have in our inventory. In the event that such tickets become unavailable despite our efforts to secure them, we shall provide you with either:
Certain tickets may be listed for procurement based on our reasonable expectation of availability from official outlets. If such tickets become unavailable despite our efforts, we shall provide either:
- Comparable or better tickets at no additional cost, or
- A full refund of the purchase price.
8. Chargeback Policy and Card Retention
We take chargebacks seriously, as they undermine the integrity of our procurement and impose substantial financial burdens on our operations. By assenting to these Terms of Service, you expressly authorize us to retain your payment card details on file through the conclusion of the chargeback period, typically extending 180 days from the transaction date. Should a chargeback be initiated and subsequently determined by us to be unjustified—such as following fulfillment of delivery as stipulated in Section 5—we reserve the right to re-charge your card for the original service fee, together with any associated arbitration fees, certified letter fees, and other reasonable costs incurred in addressing the dispute. The total re-charge amount shall not exceed 150% of the original service fee, reflecting the maximum reasonable expenses incurred. Said re-charge shall be processed within seven (7) business days of the chargeback resolution unless full payment is received prior to that date.
9 Fraud and Legal Recourse
defined as the initiation of a chargeback dispute after receipt and use of procured tickets—as a grave violation of these Terms of Service. Should you initiate a chargeback that we determine to be fraudulent, including but not limited to instances where delivery has been fulfilled as per Section 5 (e.g., receipt and use of tickets confirmed via QR code access or event confirmation), we reserve the right to pursue all available legal remedies to protect our interests. Such remedies include, without limitation:
- Filing a police report in your local jurisdiction with evidence of your agreement to these Terms, delivery of the tickets including all QR code, and confirmation of ticket use.
- Initiating civil action to seek reimbursement of the original service fee, any re-charge amounts as outlined in Section 8, and all associated legal costs, as permitted under Section 15 (Indemnification) and Section 17 (Governing Law).
- Pursuing criminal fraud charges where supported by clear evidence of intentional misrepresentation, in accordance with applicable laws.
We strongly caution you to consider the significant legal and financial consequences of engaging in fraudulent actions and urge strict compliance with these Terms to avoid escalation of the matter.
10. Seat Location
The precise location of seats may not always be determinable at the time of procurement. We make no guarantee regarding exact seating assignments unless explicitly stated otherwise in the service description. All seats will be within a comparably priced section with prefrence given to any procurment notes provided at checkout.
11. Account Registration
To purchase packages through our Service, you may be required to create an account with a third party service. You are responsible for doing so and maintaining the confidentiality of your account credentials and for all activities that occur under your account.
12. Intellectual Property
All content on the Service, including text, graphics, logos, images, and software, is the property of Audience AI DBA Texas ProRodeo’s or its content suppliers and is protected by copyright and other intellectual property laws.
13. User Conduct
When using our Service, you agree not to:
- Violate any applicable laws or regulations
- Infringe the rights of any third party
- Use the Service for any unauthorized or illegal purpose
- Interfere with the proper operation of the Service
- Attempt to bypass any measures designed to prevent or restrict access to the Service
14. Limitation of Liability
Our liability to you, whether arising in contract, tort, or otherwise, shall be limited to the purchase price of the service or package acquired by you. We shall not be liable for any indirect, incidental, special, or consequential damages.
15. Indemnification
You agree to indemnify and hold harmless Audience AI DBA Texas ProRodeos, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
16. Third-Party Relationships
We may work with third-party sellers, venues, and service providers. For certain components, we act solely as a facilitator and assume no responsibility for the actions or omissions of said third parties beyond our procurement role.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Wyoming, without regard to its conflict of law provisions.
18. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration conducted in Cheyenne, Wyoming in accordance with the rules of the American Arbitration Association.
19. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the “Last Updated” date.
20. Contact Information
For questions about these Terms, please contact us at:
- Email: [email protected]
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.